For CustomersUrban Consumer

Follow an order from placed to delivered

A clear status timeline, an ETA, and (roadmap) a live map of the delivery approaching

Follow an order from placed to delivered

After an order is placed, the anxious question is always “where is it?” Kadaikodi answers that with a clear status timeline that advances as the provider works the order: placed → confirmed → preparing → ready / out-for-delivery → delivered.

Each transition is recorded on the order’s timeline, so the tracking page always reflects reality, and an ETA sets expectations. The tracking surface is intentionally the post-purchase trust moment — the thing that turns a first order into a repeat customer.

A live map of the delivery worker approaching is on the roadmap, building on the platform’s location services.

Roadmap and target-experience scenario — shared honestly so the vision and current reality aren’t confused.

Illustrative workflow outline

Follow an order from placed to delivered on a clear status timeline, with the delivery, payment, and item details all on one page.

This outline is not proof that a workflow completed. Actual availability and outcomes depend on your role, workspace configuration, and the service at the time you use it.

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  1. Go to Order History to see your recent and past orders.

    You should see: Your orders list loads with a status badge on each one.

    Open in app

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