Question 1

What is Kadaikodi?

Accepted Answer

Kadaikodi is a unified cart, checkout, catalog, order, and merchant management platform — a headless cart-as-a-service backend with storefront and back-office operations on top. It powers the entire selling surface of a commerce business, from a single B2C storefront to a multi-merchant marketplace, in one workspace-scoped control plane.

Question 2

Is Kadaikodi available yet?

Accepted Answer

Yes. Kadaikodi is generally available — you can sign up and run your cart, catalog, orders, merchants, and fulfilment today. The scenarios and screenshots on this site remain illustrative: they describe what the platform does, not a record of real customers, transactions, or results.

Question 3

Who is Kadaikodi for?

Accepted Answer

It is for any commerce business that needs a complete selling surface — a single brand running its own store, a B2B wholesale supplier, or a marketplace operator with many merchants — plus the customers who order, the merchants who sell, the workers who fulfil, and (on the investment marketplace) backers who fund growth.

Question 4

What does "headless cart-as-a-service" mean?

Accepted Answer

The cart, checkout, catalog, and order engine run as a backend you drive from any front end — web storefront, mobile app, or kiosk — over a unified API. You build the customer-facing experience you want without rebuilding commerce plumbing, because the cart is infrastructure, not a feature locked to one storefront.

Question 5

Does Kadaikodi handle both products and services?

Accepted Answer

Yes. Physical products and bookable services are first-class offerings under one catalog model, and they share the same cart, checkout, and order lifecycle. A bag of coffee and a booked haircut ride the same order spine, so merchants work a single unified queue.

Question 6

How does the order lifecycle work?

Accepted Answer

Each order moves through a full lifecycle — placed, confirmed, preparing, ready, out for delivery, delivered, completed — with payment status, taxes, fees, discounts, and per-item customizations tracked throughout. Every transition is stamped on the order timeline, which is exactly what powers the customer’s live tracking.

Question 7

What fulfilment types are supported?

Accepted Answer

Pickup, delivery, and on-demand "come to me" fulfilment for products, plus instant or scheduled appointments for services. Merchants can assign workers, dispatch typed tasks (delivery, appointment, prep), and track them to completion from the field.

Question 8

How do merchants get onboarded?

Accepted Answer

A merchant creates a provider record, sets its category, location, business hours, and offering type, and moves through a verification lifecycle toward active status, with platform-administrator review. Once verified, the merchant can build a catalog and start selling.

Question 9

What is the investment marketplace?

Accepted Answer

It is Kadaikodi’s signature differentiator: verified merchants can publish a growth-financing opportunity — with a funding target, minimum investment, expected returns, lock-in period, risk level, and terms — and backers can browse and invest. It lets small merchants raise capital transparently, tied to real performance.

Question 10

Is anything on the investment marketplace a real offer or return?

Accepted Answer

No. Nothing on this site is investment advice, a solicitation, or a record of any real offering or return. The investment marketplace is governed and subject to applicable regulation, and any figures shown are illustrative only.

Question 11

How much does Kadaikodi cost?

Accepted Answer

Our plans are published on the pricing page. They scale from a free tier for getting started through paid tiers for growing merchants and larger selling surfaces. Contact us if you need something beyond the published plans.

Question 12

How do I get started?

Accepted Answer

Sign up in the app and create your workspace — the pricing page lists the plans you can start on. If you are a merchant, operator, or enterprise with a specific use case, reach out via the contact page and we will work through it with you.

Question 13

What does "workspace-scoped" mean for permissions?

Accepted Answer

Every merchant, offering, order, worker, and review belongs to a workspace, so collaboration, permissions, multi-tenancy, and audit are built in from day one. Identity and authorization are inherited from the Burdenoff platform — Kadaikodi does not reinvent auth.

Question 14

Can one person be a customer, a merchant, and an investor?

Accepted Answer

Yes. One identity can hold many roles, but every action is scoped by role, every field is protected by RBAC, and every change is attributable. Identity flexes across roles without losing control.

Question 15

How is my data protected?

Accepted Answer

Kadaikodi runs on the Burdenoff platform with centrally enforced role-based access control, audited actions, multi-tenant isolation, and secrets held in a managed per-environment secrets vault. Data is hosted in India; see the Subprocessors page for providers and regions. See the Security and Privacy pages for detail.

Question 16

Which third parties process data?

Accepted Answer

We publish our subprocessors — the infrastructure, payment, communication, and verification providers that help run the service. The list is on the Subprocessors page; some providers (maps, SMS, KYC, escrow) are still being finalised and are marked accordingly.

Question 17

Can I integrate Kadaikodi with my existing stack?

Accepted Answer

Yes. Kadaikodi is headless and API-first, with programmable surfaces (web, mobile, CLI, MCP server, browser/code extensions, and Node/Python SDKs) and event-driven integrations. You connect your own systems — payments, logistics, ERP/accounting, notifications, and analytics — through the API and events, and our team can help you set that up; see the Services page.

Frequently asked questions

More questions, answered in depth

What is Kadaikodi and who is it for?

How does a customer follow an order from placed to delivered?

How do I work out how much stock to prepare before the evening rush?

How is Kadaikodi different from Shopify?

I want to sell — how do I get my shop verified and live on Kadaikodi?

Can I sell products and take service bookings from the same catalog?

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