28 scenarios · generally available

What can you do with Kadaikodi?

Scenario-driven use cases grounded in the product — from a customer building an order in a headless cart to a merchant raising growth capital. Pick a persona and follow the story. These are illustrative scenarios, not real customer stories.

Showing 28 use cases

Urban Consumer

For Customers

Find the right cart and build an order in under a minute

Quickly find and build a cart by searching nearby merchants, browsing products, and assembling an order for checkout.

Discovery & filtersMerchant catalogSingle-merchant cart+1
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Urban Consumer

For Customers

Checkout with pickup, delivery, or on-demand fulfilment

Convert your cart to an order with options for pickup, delivery, or on-demand, and see a clear cost breakdown before placing it.

Fulfilment typesTransparent totalsPayment methods+1
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Urban Consumer

For Customers

Follow an order from placed to delivered

Track your order from placement to delivery with real-time status updates and ETA on a dedicated tracking page.

Status timelineOrder ETALive tracking (roadmap)+1
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Urban Consumer

For Customers

Book a service — instant or scheduled — and track it to done

Book and track service appointments with instant or scheduled options, ensuring seamless provider management.

Service bookingScheduled appointmentsInstant fulfilment+1
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Urban Consumer

For Customers

Save your go-to carts and reorder in one tap

Save favorite merchants and products, find them gathered in one place alongside your order history, and reorder a past favorite in a tap instead of rebuilding the cart from scratch.

Favorite cartsFavorite productsOne-tap reorder+1
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Merchant

For Merchants

Get a merchant live and discoverable

Set up a merchant profile, verify it, and make it discoverable with category, location, and hours for active use.

Provider onboardingVerification lifecycleBusiness profile+1
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Merchant

For Merchants

Configure your storefront and open for business

Once a merchant exists, the owner configures how it sells — offering type, operating hours, and pickup / delivery / direct-service options — fills in business details and branding, and toggles the service Open so customers can find and order from it.

Service configurationOperating hoursFulfilment options+1
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Merchant

For Merchants

Build a catalog of products and bookable services

Create a merchant catalog with products and services, including pricing, discounts, stock, and availability.

Products & servicesPricing & discountsStock & availability+1
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Merchant

For Merchants

Run the day from one order queue

Manage orders from confirmation to delivery in a single queue, with options to assign workers and track transitions.

Order queueStatus lifecycleWorker assignment+1
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Merchant

Operations

Run the business on data, not guesswork

Access operational and financial insights like revenue, orders, and customer ratings to drive business decisions.

Revenue & ordersAverage order valueActive customers+1
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Merchant

Operations

Build a team and manage the roster

Add workers, assign roles, and manage your team efficiently. Delegate tasks to grow your business beyond a single person with Kadaikodi.

Worker rosterRoles & statusTask delegation+1
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Worker

Operations

Give ground staff their own view of the work

Provide workers with a clear view of their tasks, including type, priority, and location, to enhance task execution and field operations.

Task dispatchPriority & due timeField execution+1
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Merchant

Investment

Raise growth capital like a small company lists shares

Enable merchants to list investment opportunities with detailed terms, allowing backers to fund and support business growth effectively.

Investment opportunityFunding targetReturns & lock-in+1
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Small Investor

Investment

Back local merchants and manage a portfolio

Invest in local merchants and manage your portfolio. Track investments, current value, and returns for informed decision-making.

Browse opportunitiesPortfolio trackingReturns & value+1
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All participants

Operations

Payments, payouts, and refunds on one billing spine

Streamline payments, payouts, and refunds with Kadaikodi's unified billing system, ensuring seamless transactions for all users.

Server-computed totalsTax & feesPayouts & settlement (roadmap)+1
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Urban Consumer

Intelligence & Trust

Build the trust layer that makes the marketplace work

Build trust with customer reviews and provider responses. Enhance discovery and investment decisions through reliable reputation metrics.

Ratings & reviewsProvider responsesReputation rollup+1
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Merchant

Intelligence & Trust

Make the marketplace intelligent

Predict demand, recommend optimal prices, and improve customer targeting with AI-driven insights for marketplace efficiency.

Demand predictionDynamic pricingSmart recommendations+1
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Platform Administrator

Platform & Enterprise

Run the marketplace from one control room

Manage your marketplace with a comprehensive control room. Oversee users, orders, and financial flows to maintain a healthy platform.

Provider approvalOrder & user oversightFinancial oversight+1
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Platform Administrator

Platform & Enterprise

One identity, many roles — governed by RBAC

Operate a secure marketplace with multi-role identities. Govern actions with RBAC, ensuring role-specific access and accountability.

Multi-role identityRBAC enforcementScoped actions+1
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Enterprise Client

Platform & Enterprise

Operate many merchants under one organization

Serve organizations that run many merchants — a multi-brand retailer, a cloud-kitchen chain, a campus food-court operator, a facilities company with field crews: manage a fleet of merchants under one workspace, see consolidated performance, and (roadmap) support corporate bulk ordering and contracts.

Merchant fleet managementConsolidated performanceOrg workspaces+1
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Worker

Operations

Clock in, work your shifts, and watch your earnings add up

Give field workers their own self-service surface: a shift schedule with dates, times, and pay, a one-tap clock in / clock out, and a live tally of today’s earnings, deliveries, completion rate, and rating — the worker’s side of the marketplace, distinct from the tasks an owner dispatches.

Shift scheduleClock in/outEarnings tracking+1
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All participants

AI Native

Ask the assistant on any screen — it already knows where you are

Access a smart assistant on every screen. It understands your current context, enhancing user experience across all consoles.

Shell-wide assistantRoute-to-entity contextFive-console awareness+1
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Merchant

AI Native

Grounded in your own order ledger, not in a plausible-sounding average

Kadaikodi's AI uses real order data for merchant analytics, ensuring accurate forecasts and proposals without relying on averages.

Live revenue & category analyticsPeak hours & peak daysMarketplace-wide operator view+1
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Merchant

AI Native

Know the 3pm rush before it arrives

Forecast demand using your order history and other factors. Prepare for rush hours with explainable, overridable AI insights from Kadaikodi.

Hourly demand forecastPrep & staffing guidanceExplainable signals+1
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Merchant

AI Native

Price and restock proposals you accept, edit, or throw away

Kadaikodi's AI suggests price and restock actions based on demand and inventory, allowing for review and manual adjustments.

Price & restock proposalsAccept, edit, or rejectSame permission-checked writes+1
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Urban Consumer

AI Native

Discovery that understands “something light and cheap, open now, near me”

Kadaikodi enhances discovery by matching shopper intent, ranking merchants by reorder patterns, and offering personalized recommendations.

Intent-based searchPersonalised rankingServer-side ranked feed+1
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Merchant

AI Native

Point your own AI agent at your cart — under the permissions you already have

Deploy AI agents with Kadaikodi's MCP server, leveraging marketplace data securely under your existing permissions.

25 Kadaikodi domain toolsShared platform modulesPermission-bound as you+1
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Platform Administrator

AI Native

The guardrails that were built before the model

Kadaikodi prioritizes security with enforced permissions, audit trails, and regulatory controls before AI model deployment.

Permissions on all 51 fieldsSelf-scoped readsRedacted mutation audit+1
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See your scenario here?

Kadaikodi is live. Create a workspace and run the scenario that matches your business.