A customer says the blouse fitting was not quite right. In Kadaikodi the conversation opens on the order itself, so the tailor sees exactly what was ordered and when. She offers a re-visit at a time that suits the customer; it goes into her calendar like any other booking.
After each order customers can rate and review. Owners can respond publicly, and a business’s rating builds from real orders only. That reputation helps new customers decide — and it is part of the record a backer reads.
This is an illustrative scenario, not a customer story.
Illustrative workflow outline
Close the trust loop — rate and review merchants after an order, then see merchant responses and the rating rollup that drives discovery.
This outline is not proof that a workflow completed. Actual availability and outcomes depend on your role, workspace configuration, and the service at the time you use it.
Open the Reviews page to see your reviews and reviews across merchants you have used.
You should see: The page opens with a summary — total reviews, your reviews, and the average rating.
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