With five carts on the road, requests come in from all over the area. The dispatcher view shows every cart, where it is on duty and what it is carrying, next to the incoming requests.
Kadaikodi suggests which cart should take each request, batching nearby ones so a single route serves several customers. The owner accepts or changes the suggestion; the cart’s operator gets the task on their phone with the address, the time window and the items.
Every task is linked to its order, so when the operator marks it done, the customer’s timeline and the daybook update together.
This is an illustrative scenario, not a customer story.
Illustrative workflow outline
Give ground staff their own view of the work — clock in, see assigned tasks by priority, and move each one to done from the field.
This outline is not proof that a workflow completed. Actual availability and outcomes depend on your role, workspace configuration, and the service at the time you use it.
Open your worker dashboard and tap Clock In to start your shift.
You should see: Your shift starts and your task stats (completed, in progress, pending) appear.
Ready to make this your story?
