Kadaikodi
Workforce4 illustrations

Staff Roster and Delivery Task Dispatch

A merchant roster and a worker app that turn shift status into assigned deliveries, guided task steps and weekly availability.

These images are illustrations of the concept, not screenshots of the actual product.

Overview

This concept covers the two halves of running people alongside orders: the roster a cart owner keeps in the web console, and the mobile app the workers themselves carry. The design treats a worker as a first-class record with a role, a shift state and a live count of the tasks they are carrying, so that dispatching a delivery is a decision made against real capacity rather than a guess.

Small merchants usually manage this with phone calls and memory. Who is on shift right now, who already has three runs in hand, which order still has nobody assigned, and what a worker actually earned this week are questions that live in someone's head. When the answer is wrong, an order sits ready on the counter while a customer watches a tracking screen. The concept addresses that by giving the merchant one roster view and giving the worker one queue that is unambiguous about what to do next.

Across the illustrated screens, the merchant side opens on a staff list with counters for total staff, how many are on shift and how many tasks have been assigned today, then a row per worker with their role, shift state, task count and contact details, plus controls to search, edit, remove and add people. The worker side picks up from there: a home screen with a clocked-in toggle, day-level earnings and performance tiles, and a stack of assigned task cards; a task detail view with a pickup-to-drop route, call and navigate shortcuts for both ends, the order contents and payout, a note field and a single primary action to advance the delivery; and a schedule view with a week of shifts and an availability editor the worker controls.

In the wider product, this is the fulfillment arm of the order lifecycle. The order queue in the merchant console produces work, this concept routes that work to a named person with a known shift, and the status the worker sets is designed to flow back into the customer's live tracking. Availability set here is meant to keep future rosters realistic, since the merchant schedules against days and hours the worker has already offered.

What this concept shows

  • A merchant staff list with per-worker role labels such as delivery, kitchen and cashier, shift state and a count of tasks assigned today
  • Header counters summarizing total staff, how many are currently on shift and total tasks dispatched for the day
  • Search, inline edit, remove and an add-worker action for keeping the roster current
  • A worker home screen with a clock-in toggle and tiles for the day's earnings, completed deliveries, rating and on-time rate
  • Task cards that show the job type, order reference, customer, pickup and drop points, distance and payout, with one action to begin
  • A delivery detail view with a route map, separate call and navigate shortcuts for pickup and drop, order contents, payment state and a note field
  • A weekly schedule pager with completed and upcoming shift cards, each showing hours, the cart and the tasks and earnings for that day
  • A worker-controlled availability editor with day toggles and a from-to time range

How it works

  1. The cart owner opens the staff area of the console and reviews who is on the roster, what role each person holds and how many tasks they are already carrying.
  2. New people are added and existing records are edited or removed, so roles and contact details stay accurate before a busy period.
  3. A worker opens the mobile app and clocks in, which the design envisions moving them into the on-shift count the merchant sees on the roster.
  4. Assigned tasks appear as cards in the worker's queue with pickup, drop, distance and payout visible before the job is started.
  5. Opening a task shows the route and both contacts; the worker calls or navigates as needed and advances the job with the primary action, adding a note when something needs explaining.
  6. The worker reviews the week ahead in the schedule view and edits their availability days and hours, which the merchant then rosters against.

Who it's for

  • Cart and shop owners who dispatch their own deliveries
  • Merchant managers responsible for shifts and staffing
  • Delivery partners and field workers
  • Kitchen and counter staff who work assigned tasks
  • Marketplace operations teams supporting merchants

Illustrations

4 illustrations of this concept. Select one to view it full size.

Merchant Staff Roster

The merchant-side roster: who works here, what role they hold and how much work they are carrying today.

This illustration shows the staff area of the merchant console on a desktop layout. A dark left sidebar carries the primary navigation, with entries for the dashboard, orders, products, customers, analytics, settings and the staff section, which is highlighted as current, and an account row at the bottom. The main panel opens with a page heading, a worker search field and a prominent add-worker button, followed by three summary cards for total staff, how many are on shift and how many tasks have been assigned today. Below that, each worker occupies a row with an avatar, a name, a colored role chip such as delivery, kitchen or cashier, a shift-state chip, a count of tasks assigned today, a phone number and small edit and delete controls. All names, numbers and contact details are invented sample data.

Worker Task Queue

The worker's home screen: shift state, the day's numbers and the queue of assigned tasks.

This illustration shows the worker app on a phone. A personal greeting sits beside a clocked-in pill with a clock icon that serves as the shift toggle. Under it runs a horizontally scrollable row of tiles for the day's earnings, deliveries completed, average rating and an on-time percentage, the last of which is partially cut off to suggest more tiles to the side. An assigned-tasks section follows as a stack of cards; each card carries a job-type chip, an order reference, the customer's first name, the pickup cart and the drop address marked with route pins, a compact badge pairing distance with the payout for the run, and a full-width action to start the job. A bottom tab bar switches between tasks, schedule, earnings and profile. The figures shown are sample data.

Delivery Task Detail

One delivery in full: route, both contacts, what is in the order and the next step to advance it.

This illustration shows a single delivery opened on a phone. The header pairs the job type with an order reference. A map card plots a route between a package pin at the pickup point and a customer pin at the drop point. Beneath it sit two side-by-side cards: a pickup card naming the cart and its street address, and a drop card with the customer's name, address and phone number, each offering call and navigate shortcuts so the worker never leaves the task to find a number. An order summary card lists the item count, the items with quantities, the order value, a paid badge and the worker's own payout for the run on a separate line. A free-text field invites a delivery note, and a full-width primary button advances the job to picked up. All names, addresses and amounts are sample data.

Shifts and Availability

A week of shifts with completed and upcoming states, plus the availability the worker sets themselves.

This illustration shows the worker's schedule on a phone. A week pager with previous and next controls sits under the heading and labels the date range on view. Each day is a card showing the date, a status chip that distinguishes a completed shift from an upcoming one, the shift hours, the cart the shift is worked at, and a summary line pairing the number of tasks with the earnings for that day. Below the shift stack, an availability panel lets the worker set which days they are willing to work using a row of day-initial toggles, with weekdays shown selected and the weekend left off, then a from and to time pair with clock icons and a save action. The design makes availability a worker-owned input rather than something imposed by the roster. Dates, hours and amounts are sample data.

Topics

  • staff roster software
  • delivery task dispatch
  • worker shift management
  • delivery partner app
  • assign orders to staff
  • clock in and clock out
  • worker availability scheduling
  • pickup and drop navigation
  • field task management
  • merchant workforce management

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